Case Study

Sandton Plumbing Company Cuts Cost Per Lead by 65%

Plumbing Services Sandton, Gauteng

1The Challenge

AquaFlow Plumbing was spending R25,000 per month on Google Ads but generating only 30-40 leads, with a cost per lead of R625-R833. Their landing pages were generic, their follow-up process was manual (the owner personally called every lead), and they had no system for lead qualification. As a result, they were spending significant time on unqualified leads — price shoppers, enquiries outside their service area, and non-urgent requests that never converted. Their website conversion rate was 1.8%, and their lead-to-customer conversion rate was only 12%.

2The Solution

RaveDigital redesigned their digital presence with a focus on conversion optimisation and lead quality. The new website featured AI-powered chat that qualifies leads in real time, asking about location, urgency, budget, and service type before capturing contact details. Location-specific pages for Sandton, Fourways, Bryanston, and surrounding areas improved local SEO rankings. Automated email and WhatsApp follow-up sequences ensured no lead was forgotten. A custom dashboard gave the owner real-time visibility into lead quality, source, and conversion status.

3The Results

Cost Per Lead

R625-R833R220
65%improvement

Monthly Leads

30-4085-100
150%improvement

Website Conversion

1.8%7.2%
300%improvement

Lead-to-Customer

12%28%
133%improvement

Ad Spend

R25,000R22,000
12% reductionimprovement

Results measured over 4 months

"We're getting more than double the leads at less than half the cost. The AI qualification means I only speak to people who actually need a plumber in my area. Game changer."

Pieter V.

Owner, AquaFlow Plumbing

RaveDigital Team

AI Website Automation Specialists with 5+ years of experience building lead-generating websites for South African businesses.

Google PartnerMeta Business PartnerWhatsApp Business Solution ProviderPOPIA Compliant

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